Support

If you want help with your linked data, our team of experts is here to assist you. We understand that starting to work with linked data can be overwhelming, and we are dedicated to making the process seamless. Our team is available to provide you with personalized support and guidance, ensuring you can confidently complete your work.

To get started, simply sign up for an EBSCO Connect account, and you will have access to our extensive collection of resources at EBSCO Connect. Our team can help you via chat, email, or phone if you need assistance. We are here to help you achieve your linked data goals and look forward to connecting with you soon.

We have partnered with several teams that also offer specialized support services.

For those seeking help with BiblioGraph Novelist Enrichment, contact Novelist Support.

If you use BlueCloud Visibility from SirsiDynix, reach out to:

If you use Innovative Linked Data Visibility, contact Innovative Linked Data Support.

Still having trouble? Contact support.

Tips on Reporting Issues

Send an email to your support staff (all products listed below). When submitting an issue, include the following information:

  • A link to the page where the issue occurs

  • A screenshot showing the issue

  • When did the issue occur?

  • What device and browser are you using?

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