Support

How to Request Support

Send an email to your support staff (all products listed below). When submitting an issue, please include the following information:

  • When did this happen?

  • What device and browser are you using?

  • Have you tried a different browser?

  • Have you tried a different device? In particular, have you tried one that isn't tied to the same network as the original device, like a phone on cellular data?

BlueCloud Visibility

Innovative Linked Data Visibility

Novelist Linked Library Service and Novelist Select for Linked Data