Stats
How do I get a Stats account?
To request an account, go to: https://manage.library.link/organizations/[your link domain].html
On this page, you will see this box on the right hand side. Select "request access". Another way to get to this page is by going to the "Services" menu from any data page, then going to "Stats" and clicking on "cancel" when prompted to log in.
Complete all fields on the next screen and submit:
Click "request access" and fill out this form to ask for a Stats account
An admin will review and approve your request within one business day. Please include a note like "to access my Stats Dashboard" under Reason when asking for an account to expedite the approval process.
Where is our Stats Dashboard?
The Stats Dashboard provides statistics and a log console for Library.Link Network members. The dashboard provides information about the number and type of agents accessing the library catalog from the "borrow it" buttons on item pages. The Stats Dashboard is behind a username and password. The data is only available to library staff, and no personal identifying information is collected about those using library data.
Find your Stats Dashboard at https://stats.library.link/[your base url]/
Or you can navigate to Stats from the Services menu at the top of any data page.
The Services Menu
How often are Stats updated?
Statistics are tracked daily and updated on a monthly basis. To see the most recent stats select the last calendar month available at the top of the dashboard.
What clicks are counted from Google?
Your Stats Dashboard shows borrow action clicks from Google, including Search, Books and other products that use Google’s Knowledge Panels.
Google Borrow Action Clicks
A user selects an option from the Borrow menu in Google Knowledge Panel
A user selects an option from the Borrow menu in Google Books
What clicks are counted from Library.Link Applications?
Your Stats Dashboard shows borrow action clicks from Library.Link Network Applications that create new ways to bring users to your catalog.
Examples of this include collections.library.link to create and share or custom lists and mixes designed to be embedded in other Web applications. This section also includes clicks from knowledge graph widgets created for your catalog including the More About Author widget available currently for BlueCloud Visibility libraries.
Library.Link Application Borrow Action Clicks
Embeds Created Using http://collections.library.link/
"More About the Author" widget created for BlueCloud Visibility Libraries Knowledge Panel
"More About the Author" widget created for BlueCloud Visibility Libraries
What clicks are counted from the Open Library?
Your Stats Dashboard shows borrow action clicks from direct syndication with Open Library via the “Check Nearby Libraries” service. Supported by the Internet Archive, Open Library is an open, editable library catalog building towards a web page for every book.
Open Library Borrow Action Clicks
Users click Library.Link to go to the “Check Nearby Libraries” service
An example from the "Check Nearby Libraries" service
What clicks are counted from social media?
Social Media Borrow Action Clicks
Your Stats Dashboard shows borrow action clicks from social media sharing platforms including Facebook, LinkedIn, Twitter, as well as email. These clicks are only counted when shared via the share menu available at the top of any data page.
The Social Sharing Menu
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Go to "Share" at the top right and then select "Social"
What clicks are counted from the embed service?
Your Stats Dashboard displays clicks associated with users that engage with library material via the Library.Link Network Embed Service.
The Embed Service generates views of your catalog within your data pages. This includes Lists, such as NYT Best Sellers and NoveList Enrichment Lists. The service also includes views created from Concepts Topics, People, and other Bibframe Resources.
Social Media Borrow Action Clicks
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Click "embed" to grab code and embed views on any web page
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You have the option to secure your code, along with the structure of your preferred view of your library’s materials (carousel, grid, list or card)
You can also embed views of your library material directly into your catalog. The "Related Resources" widget for BlueCloud Visibility customers shares the view of items related to one another from the linked data created from the item's record.
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Where to find the "Related Resources" widget
What clicks are counted from the Open Web? What all falls into the other category?
Under the "Open Web / Other" category, your Stats Dashboard shows clicks that are unattributed to dedicated syndication services that we do on behalf of Libraries. These may include users that find Library material via search engines on the Web or other new ways in which applications are using LLN data that aren’t yet tracked.
Borrow Action Clicks from the Open Web and Other Places
A library’s catalog is often hidden from traditional web search engines and 3rd party applications. Library.Link Network data pages provide reference-able, discrete access points to every aspect of the library’s catalog (Person, Place, or Thing) and are made available to such tools on behalf of the library.
How search engines and 3rd party applications act or utilize this data is different depending on the service provider. Borrow action clicks that are unattributed, such as those found via search engines, are included under the "Open Web / Other" category. As we see patterns associated with increased usage, these may be aggregated together under existing (or new) groupings.
Where can I get more details?
Monthly details of all Borrow Action clicks associated with link domain is available via a downloadable CSV file. Click the "Download CSV Log" to get more information. Here is an example from Dallas Public Library:
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The Download CSV Log button is at the top of the Stats Dashboard
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Once you download Stats details, you can use pivot tables to further investigate your Stats
What is the retention schedule for Stats?
Type
Detail Logs
Monthly Summary
Share Statistics
12 months
Hosted with active subscription
Embed Statistics
12 months
Hosted with active subscription
Syndication Statistics
12 months
Hosted with active subscription
Catalog Click Statistics
12 months
Hosted with active subscription
Crawler Statistics
1 month
Hosted with active subscription
To request stats from January 2019 to December 2019, please send a request to support [at] library.link.
What is the cause of an empty referrer field in the detail logs?
The Stats Dashboard provides statistics and a log console for Library.Link That means that the visitor did not send a referrer for the request. Referrer is optional and cannot be guaranteed to be provided or accurate. Blank referrer fields can happen if:
- The user was a direct visitor, and typed the URL into the browser bar or used a bookmark.
- The user followed a link from outside the browser (for example from an email or mobile app.)
- The user came to your non-secure http site from a secure https site and the browser hid the referrer for security reasons.
- The user modified their browser not to send a referrer (such as using a browser extension to hide the information.)
- The user is using a proxy server that removes referrer headers.
- The clicked link has an HTML5 rel=noreferrer attribute.
- A site uses JavaScript to link to your site. Many browsers don't send a referrer when JavaScript uses window.open or location.href to open or set a URL.
- A page redirects to yours with a meta refresh. Browsers either reset or remove the original referrer with this type of redirect.
- The request was made by a robot that is not programmed to send referrer information. Sometimes legitimate robots such as Googlebot do not send a referrer. Please note that we have filter bots from detailed stats on an on-going basis.
For more information, see: https://webmasters.stackexchange.com/questions/88481/what-causes-an-empty-referrer-field-in-a-webserver-log-file
Last modified 4mo ago
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Contents
How do I get a Stats account?
Where is our Stats Dashboard?
How often are Stats updated?
What clicks are counted from Google?
What clicks are counted from Library.Link Applications?
What clicks are counted from the Open Library?
What clicks are counted from social media?
What clicks are counted from the embed service?
What clicks are counted from the Open Web? What all falls into the other category?
Where can I get more details?
What is the retention schedule for Stats?
What is the cause of an empty referrer field in the detail logs?